3. PURPOSES FOR COLLECTION, USE, DISCLOSURE AND PROCESSING OF PERSONAL DATA
3.1. Subject to the provisions of any applicable law, generally, we may collect, use and disclose
your Personal Data for the following purposes depending on the nature of your interaction with
us:
to communicate with you;
to assess, process and provide products, services and/or facilities to you, including
performing obligations in the course of or in connection with our provision of the goods
and services requested by you;
to administer and process any payments related to products, services and/or facilities
requested by you or your commercial transactions with us;
to establish your identity and background;
to respond to your enquiries, feedback, requests or complaints and/or resolve any
issues and disputes which may arise in connection with any dealings with us
to facilitate your participation in, and our administration of, any events including
workshops, promotions, contests or campaigns;
to maintain and update internal record keeping
for internal administrative purposes, or managing and planning the administrative and
business operations of Exiga and complying with internal policies and procedures;
to share any of your Personal Data pursuant to any agreement or document which you
have duly entered with us for purposes of seeking legal and/or financial advice and/or
for purposes of commencing legal action;
for detecting, conducting any form of investigation and preventing fraudulent, prohibited
or illegal activities and analysing and managing commercial risks, including those
relating to disputes, billing, fraud, offences, prosecutions etc;
for enabling us to perform our obligations and enforce our rights under any agreements
or documents that we are a party to;
to transfer or assign our rights, interests and obligations under any agreements entered
into with us;
for meeting any applicable legal or regulatory requirements and making disclosure
under the requirements of any applicable law, regulation, direction, court order, by-law,
guideline, circular or code applicable to us;
to enforce or defend our rights and your rights under, and to comply with, our obligations
under the applicable laws, legislation and regulations;
for purposes required to operate, maintain and better manage our business and your
relationship with us; which we notify you of at the time of obtaining your consent;
facilitating business asset transactions (which may extend to any mergers, acquisitions
or asset sales);
matching any Personal Data held which relates to you for any of the purposes listed
herein;
managing the safety and security of our premises and services (including but not limited
to carrying out CCTV surveillance and conducting security clearances);
monitoring or recording phone calls and customer-facing interactions for quality
assurance, employee training and performance evaluation and identity verification
purposes; and/or
in connection with any claims, actions or proceedings (including but not limited to
drafting and reviewing documents, transaction documentation, obtaining legal advice,
and facilitating dispute resolution), and/or protecting and enforcing our contractual and
legal rights and obligations.
3.2. In addition, we may collect, use and disclose your Personal Data for the following purposes,
depending on the nature of our relationship with you:
If you have an account with us:
- to process your account and to maintain your account with us;
- administering and processing your requests including creating and maintaining
profiles of our users in our system database for administrative purposes
(including but not limited to tracking your use of the Platform); and/or
- administering debt recovery and debt management.
If you are an employee, officer or owner of a vendor, contractor or other external service
provider, or prospective vendor, prospective contractor, or other prospective external
service provider of Exiga:
to conduct appropriate due diligence checks;
to evaluate your organisation's suitability as a vendor, contractor, and external
service provider for Exiga and to conduct background checks on you;
to create and maintain profiles of our vendors, contractors, and external service
providers in our system databases;
to process and facilitate necessary actions and processes for the purposes of
the work or engagement of said vendor, contractor, and external service
provider;
to respond to emergencies;
for facilities management purposes (including but not limited to issuing visitor
access passes and facilitating security clearance); and/or
to communicate with your deployed staff, after award of contract, who are in
our properties to carry out work or services, and for any emergency or/and
security concerns.
3.3. Furthermore, where permitted under Data Protection Laws, Exiga may also collect, use and
disclose your Personal Data for the following "Additional Purposes":
taking or filming photographs and videos for corporate publicity or marketing purposes,
and featuring your photographs and/or testimonials in our articles and publicity
materials and/or on our website;
providing or marketing services and benefits to you, including promotions, service
upgrades, loyalty, reward and/or membership programmes (including event invitations,
newsletters and marketing and promotional information to you pursuant to such
membership programmes);
organising roadshows, tours, campaigns and promotional or events and administering
contests and competitions;
matching Personal Data with other data collected for other purposes and from other
sources (including third parties) in connection with the provision or offering of services;
sending you details of services, services updates and rewards, either to our customers
generally, or which we have identified may be of interest to you;
aggregating and analysing customer profiles and data to determine patterns and trends,
understanding and analysing customer behaviour, location, preferences and
demographics for us to offer you other products and services as well as special offers
and marketing programmes which may be relevant to your preferences and profile;
to provide you with information and/or updates on our products, services, upcoming
promotions offered by us and/or events and product launch events organised by us and
selected third parties which may be of interest to you from time to time;
for direct marketing purposes via phone call and/or any other appropriate
communication channels to you on our services and products, in accordance with your
consent; and/or
to share any of your Personal Data with our business partners to jointly develop
products and/or services or launch marketing campaigns.
3.4. You have the rights regarding Exiga collection, use or disclosure of your personal data. If
you choose not to provide us the personal data as described in this notice, we may not be able
to perform our obligations as stated in clause 3. You have the rights to object to the processing
of your personal data and withdraw your consent in the manner described in Clause 6 and 11.
3.5. If you have provided us with your Singapore telephone number(s) and have indicated that you
consent to receiving marketing or promotional information via your Singapore telephone
number(s), then from time to time, Exiga may contact you using such Singapore telephone
number(s) (including via voice calls, text, fax or other means) with information about our
products and services.
3.6. In relation to particular products or services or in your interactions with us, we may also have
specifically notified you of other purposes for which we collect, use or disclose your Personal
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Data. If so, we will collect, use and disclose your Personal Data for these additional purposes
as well, unless we have specifically notified you otherwise.
3.7. Exiga shall undertake to protect personal data in its possession or under its control by
making reasonable security arrangements to prevent unauthorised access, collection, use,
disclosure, copying, modification, disposal or similar risks;
